K-Star Learning Academy
Help centre

Frequently asked questions.

Everything parents and students ask us before signing up — from how lessons run to how we measure progress.

Getting started

Use the Schedule a Call button in the header, or fill in the form on our Contact page. We'll reply within one working day to arrange a 30-minute diagnostic.
Yes. Every new family gets a complimentary 30-minute assessment with a specialist tutor so we can recommend a tailored plan before you commit.
Years 2 through 13 — covering KS1 and KS2 SATS, 11+, GCSE, AS-Level and A-Level across all major UK exam boards (AQA, Edexcel, OCR, CIE).

Lessons & format

Both. We run in-person tuition across London and live, interactive online lessons UK-wide via our virtual classroom with shared whiteboard, screen-share and recordings.
Standard sessions are 60 minutes. We also offer 90-minute intensives and weekend revision bootcamps in the run-up to exams.
Both. 1-to-1 for the most tailored progress; small groups (max 4) for collaborative learning at a lower price point.

Tutors

Every tutor is enhanced DBS-checked, holds a degree (often a Master's or PhD) in the subject they teach, and is interviewed and trained by our academic team before joining.
Yes. We match each student with a dedicated tutor for consistency. If the fit ever isn't right, we'll rematch at no cost.

Fees & cancellation

Fees depend on year group, format and tutor seniority. Please contact us for a tailored quote — most families fall between £45 and £85 per hour.
Lessons cancelled with at least 24 hours notice are rescheduled free of charge. Cancellations under 24 hours are charged in full.
Yes — 10% off the second child's fees and 15% off the third.

Results & progress

Every student gets a personalised learning plan, weekly tutor notes and a termly progress report. Parents have direct line to the tutor and our academic team.
100% of our 2024 GCSE and A-Level students achieved their target grade or higher, with over 70% securing grades 8/9 (GCSE) or A/A* (A-Level).
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Book a free trial lesson.

Tell us a little about your student. We'll match you with a specialist tutor and reply within one working day.